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Over the decades, our tech and definition of what we consider artificial intelligence (AI) has evolved. AI, a simple definition being the use of intelligent algorithms to automate data and machine learning, has its place in the world of networks and Information Technology. Even in our roles as IT professionals, how quickly technology progresses has made our industry one of the most changing – and AI itself continues to unfold how we do our work and what portion of it (and our time) can be done without our help.

How has AI affected the way we perform our IT tasks?

AI tends to get a bad rep from quite a few industries across the US, however, in reality it frees up tedious tasks that humans have spent countless hours completing when their minds could have been put to better use somewhere else.

There will always be jobs that require a human mind, a touch of empathy and reasoning that (so far) computers are incapable of completing. IT has been impacted by AI as programs and software is developed that can find problems and troubleshoot possible solutions without the need for a technician to take the computer apart and run numerous checks to solve.

In this way, our IT tasks have been positively affected because we can use our time to dedicate and discover new ways of providing services to our employers, protecting their data and sensitive information, and essentially making their work lives easier – which is why we exist! Through automation and back-end learning, as IT professionals, we can begin to provide organizations with cost-saving opportunities that are free from human error – or at the very least, provide IT network techs and AI to learn from mistakes and enhance their roles in the future.

How has the pandemic solidified the future of IT and its use of AI?

The future is going to continue to allow AI to integrate more permanently into our work, especially now that the pandemic has made it a pliable alternative than human face-to-face in may scenarios. The tech industry, as well as many others, have begun to rely on AI to continue business and adapt it with the seemingly perpetual changes COVID-19 has created.

 

Will AI become an essential learning subject for tech colleges?

For most tech professionals, AI is already a comfortable subject. Knowledge of how it will develop and could affect our roles in the future will, of course, be beneficial and allow techs to prepare, evolve, and remain relevant in their positions. Learning to embrace AI instead of attempting to “butt heads” with it and take on the automated tasks oneself, will more likely provide students with a higher chance of adapting as workplaces (and their requirements) do.

Still missing a few certifications or courses to complete your IT training? Reach out for a conversation with the ICOHS admission team to find out how you can further your experience through our dedicated and enhanced courses – both online and in class. Our next session will begin on October 8, 2020, so contact us at admissions@icohs.edu today!

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